Teamviewer Remote Support

About TeamViewer

MGH Advisory uses a tool called TeamViewer to offer remote support of client computers.  This tool allows us to see what is happening on a your computer screen and to offer assistance with your technical issues.  TeamViewer is a safe program to use.  You as the client have to initiated the remote control session.  You as the client need to give us a special password that changes every time a TeamViewer session is used.  And you as the client have control over ending the session if you don't feel comfortable.  TeamViewer is extremely helpful as it allows us to help you resolve your technical issues in a quick and efficient and user friendly way! 

Using TeamViewer

Staff at MGH Advisory have been trained in how to use TeamViewer.  They will assist you with getting started.  You can always download this support tool from this location, but you might wish to save a copy in a location on your computer that you can remember.

General Tutorials

ATO Business Portal setup
Sending a .zip file to us via email
Video Tutorials from our Youtube channel

Banklink Tutorials

Installing BankLink Books

MYOB Essentials Tutorials

Essentials: the basics
Taxable Payments Reporting Setup
Importing Transactions (Commonwealth Bank focused but applicable to all other banks)

 

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